Shipping & Delivery
Destination Countries
We deliver to Austria, selected countries within the European Union, Switzerland, and the United Kingdom. All orders are shipped from Vienna.
Delivery Times & Costs
The delivery time is generally:
– approx. 3–6 business days within Austria (GLS € 6.90)
– approx. 4–9 business days to Germany (GLS € 9.90), BENELUX (GLS € 9.90)
– approx. 4–9 business days to CZ, HU, SL, SK (GLS € 12.90)
– approx. 6–12 business days to FR, IT, PL, DK, SWE, ESP (Austrian Post € 14.90)
– approx. 7–14 business days to Switzerland, Liechtenstein (€ 16.90 plus customs duties and any applicable import fees)
– approx. 7–14 business days to the United Kingdom (€ 19.90 plus customs duties and any applicable import fees)
The stated delivery times are to be understood as guideline estimates.
Deliveries to additional countries are possible upon request. Please contact us in advance by email: office@impibag.com.
Customs & Import Duties
For deliveries outside the EU, additional customs duties, taxes, or fees may apply, which must be borne by the customer.
Shipping Service Providers
Shipping is carried out with insurance via GLS within Austria, Germany, and selected countries of the European Union. Deliveries to Switzerland, the United Kingdom, Liechtenstein, and further selected EU countries are carried out via the Austrian Post.
Shipment Tracking
For shipments sent with GLS, the shipping confirmation including tracking information is sent directly by GLS.
For shipments sent with the Austrian Post, you will receive the tracking information by email from office@impibag.com.
PLEASE NOTE: For deliveries to countries outside the European Union (in particular Switzerland, Liechtenstein, and the United Kingdom), additional customs duties, taxes, or import charges may apply. These are to be borne by the customer and are collected by the respective customs or shipping service providers.
